Refund Policy

**Last Updated: 06.9.2023**

At SBLPTV, we are committed to providing high-quality consulting services that meet the needs of our clients. We understand that sometimes circumstances may require a refund. Please read this refund policy carefully to understand your rights and responsibilities regarding refunds for consultant services booked directly through our website and paid for online.

**1. Eligibility for Refund:**

1.1. Refunds will only be considered for services that were booked and paid for through our website.

1.2. Refunds may be requested within [number of days] days from the date of purchase.

1.3. To be eligible for a refund, you must provide a valid reason for your request.

**2. Valid Reasons for Refund:**

2.1. Service Not Rendered: If we are unable to provide the consultant services you booked, a full refund will be issued.

2.2. Cancellation: If you need to cancel your booked services within our cancellation window, you may be eligible for a refund as specified in our cancellation policy.

2.3. Dissatisfaction: If you are dissatisfied with the quality of the consultant services provided, please contact us to discuss your concerns before requesting a refund.

**3. Non-Refundable Services:**

3.1. Certain services may be non-refundable. This will be clearly indicated at the time of booking.

**4. Refund Process:**

4.1. To request a refund, please contact our customer support team.

4.2. We will review your refund request and respond within 5 days business days.

4.3. If your refund request is approved, we will process the refund within 14 days from the date of approval.

**5. Payment Method:**

5.1. Refunds will be issued using the same method of payment used for the original purchase.

**6. Refund Exceptions:**

6.1. We reserve the right to deny or partially refund requests that do not meet our refund policy criteria.

**7. Changes to this Refund Policy:**

7.1. SBLPTV reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website and will be effective immediately.

**8. Contact Us:**

If you have any questions or concerns regarding our refund policy, please contact us at:

support@sblptv.com

By booking our services through our website and making a payment online, you acknowledge that you have read, understood, and agreed to this refund policy.

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